Shipping Policy
Thank you for shopping at Aqua Health. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our online platform. Please read this policy carefully before placing an order.
1. **Order Processing:**
a. Orders are processed within 3 business days (excluding weekends and holidays) after the payment has been successfully received.
b. Order processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated to you promptly.
2. **Shipping Methods:**
a. We offer standard and expedited shipping options, which may vary based on your location.
b. Shipping costs are calculated at checkout and are based on the weight, size, and destination of the package.
3. **Shipping Locations:**
a. We currently ship to the US, Canada, and the EU. If your location is not listed, please contact us before placing an order to inquire about shipping availability.
4. **Delivery Times:**
a. Estimated delivery times are provided during the checkout process. These are estimates and are not guaranteed. Orders on average will arrive between 10-12 business days.
b. Actual delivery times may vary based on factors such as customs processing, local postal services, and unforeseen events.
5. **Tracking Information:**
a. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.
b. Please note that tracking information may take some time to become available after your order has been processed.
6. **Shipping Delays:**
a. Aqua Health is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs processes, or carrier delays.
b. In the event of a significant delay, we will make every effort to inform you promptly.
7. **Shipping Address:**
a. It is your responsibility to provide accurate and complete shipping information during the checkout process.
b. Aqua Health is not liable for any delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.
8. **Lost or Stolen Packages:**
a. Aqua Health is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.
9. **International Shipping:**
a. International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
b. Aqua Health is not responsible for any delays or additional charges due to customs processes.
10. **Contact Us:**
If you have any questions or concerns regarding our Shipping Policy, please contact us at shopaquahealth@gmail.com.
By placing an order through Aqua Health's Online Store, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.
1. **Order Processing:**
a. Orders are processed within 3 business days (excluding weekends and holidays) after the payment has been successfully received.
b. Order processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated to you promptly.
2. **Shipping Methods:**
a. We offer standard and expedited shipping options, which may vary based on your location.
b. Shipping costs are calculated at checkout and are based on the weight, size, and destination of the package.
3. **Shipping Locations:**
a. We currently ship to the US, Canada, and the EU. If your location is not listed, please contact us before placing an order to inquire about shipping availability.
4. **Delivery Times:**
a. Estimated delivery times are provided during the checkout process. These are estimates and are not guaranteed. Orders on average will arrive between 10-12 business days.
b. Actual delivery times may vary based on factors such as customs processing, local postal services, and unforeseen events.
5. **Tracking Information:**
a. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.
b. Please note that tracking information may take some time to become available after your order has been processed.
6. **Shipping Delays:**
a. Aqua Health is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs processes, or carrier delays.
b. In the event of a significant delay, we will make every effort to inform you promptly.
7. **Shipping Address:**
a. It is your responsibility to provide accurate and complete shipping information during the checkout process.
b. Aqua Health is not liable for any delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.
8. **Lost or Stolen Packages:**
a. Aqua Health is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.
9. **International Shipping:**
a. International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
b. Aqua Health is not responsible for any delays or additional charges due to customs processes.
10. **Contact Us:**
If you have any questions or concerns regarding our Shipping Policy, please contact us at shopaquahealth@gmail.com.
By placing an order through Aqua Health's Online Store, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.